Shipping & Returns


Domestic Shipping

  • Orders usually ship the same day if order is placed before 13:00 EST.
  • Tracking numbers will be provided once orders ship (when available).
  • Domestic orders ship with Canada Post. 

    International Shipping
    • Orders usually ship the same day if order is placed before 13:00 EST.
    • Tracking numbers will be provided once orders ship (when available).
    • International orders ship with Canada Post, though they will likely change hands to another shipping company while travelling through different countries.
    • International orders may be subject to customs fees or other charges upon entry into your country.

    Returns
    • You will have 10 days after delivery to return products and receive a refund for items that are not used or worn.
    • After the 10 days, you may make a return for up to 3 weeks (21 days) for store credit.
    • If there is a manufacturing or cosmetic issue with the product, we may be able to offer an exchange. If an issue arises, please feel free to contact us at xerxes@tiers.ca.
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